Your business number
Choose a new 04 number or transfer an eligible mobile number. $149 setup, then $79 a month including two people. Prices exclude GST.
How it works
From the first enquiry to the next step.
Give customers a business number to call or message. Your team can answer, share the conversation and take responsibility for what happens next.
- Calls, texts and photos
- Shared customer conversations
- Clear ownership of follow-up
Receive
Let customers reach the business.
A customer calls with a question. Another sends a photo. Both can use the same Australian 04 number, with their usual phone and Messages app.
- Ring available teammates on their own phones.
- Send and receive SMS and MMS from the business number.
- Read or listen to voicemail when you cannot answer.
Follow up
Put a name against the next reply.
Read the conversation before you answer, assign it to a teammate and mark it done when the customer has what they need.
- See the messages and photos already shared.
- Discuss the work with colleagues in team chat.
- Keep the conversation with the business when staff change.
Set up
Start with your number. Add the help you need.
Your Phone plan covers everyday calls, texts, photos and invoice access. Add optional AI reception when you need it; online payment processing is charged separately.
Help with busy periods
Choose voicemail, forwarding or optional AI reception for calls your team cannot take.
Invoices and payments
Create the invoice, send a payment request and check the balance. Online payments require Stripe setup and accepted fee terms; processing fees apply.
Good questions.
A little more clarity.
Do I need booking software to use Seglo Phone?
No. Australian small businesses can use Seglo Phone on its own. Seglo booking software adds client, pet and appointment details for grooming businesses.
Can we keep our business number?
You can transfer an eligible Australian mobile number or choose a new 04 number. Transfers typically take 3–10 business days. Keep your current service active until the transfer is complete. Landline, 1300 and 1800 numbers cannot transfer in.
Where does the team use it?
Make and answer calls in the Seglo Phone app on iPhone, Android and tablets. Your team can also manage customer messages on the web. Calls need a working internet connection and power.
Are invoices and payments available?
Yes. An active Phone plan includes invoice access. Create and send invoices from customer conversations and let customers pay online. Connect Stripe and accept the payment fee terms first; online payment processing fees apply.
Your next conversation starts here
Bring your customer conversations together.
One Australian number. Your team, on the phones they already have.
$79/month per number for 2 people · $149 setup · Ex GST