Answer a quick question
Confirm a detail by text instead of finding a time for another call.
Business SMS & MMS
A text. A photo. A clear next step.
Ask a question, send a photo and agree on the next step. Customers use their usual Messages app; your team replies from the number they already call.
- Two-way SMS
- Photos in both directions
- Send files via SMS link
- Standard Australian messages included under fair use
Show the detail
Send the photo that makes the answer easier.
A picture of the problem. The right part. The finished job. Exchange photos in the same text conversation, so neither side has to explain everything over the phone.
- Receive photos sent to your Australian 04 business number.
- Send photos as MMS, straight into the customer’s Messages app.
- Keep the photos with the conversation for the next teammate.
Send files via link
The document they need. In the conversation you already have.
Share a PDF, document or other supported file from the Seglo Phone app. Your customer gets one SMS link to open in their browser, with no Seglo account needed.
- Send PDFs, Word documents, spreadsheets, presentations and supported images.
- Share up to 10 files, totalling 20 MB, in one link.
- Links expire after 30 days. Stop sharing earlier when you need to.
Follow-up your team can share
Let the next person reply with the history in view.
Your customer does not need to know who is on shift. Teammates with access can read what was agreed and reply from the same business number.
Explore the customer inboxEveryday conversations
Built for the back-and-forth with a customer.
Save a useful reply
Keep common answers ready for your team to choose and send.
Know the allowance
Standard Australian SMS and MMS are included under fair use. Bulk marketing and video messaging are not supported.
Good questions.
A little more clarity.
Can customers send photos back?
Yes. Your Australian 04 business number supports two-way MMS. Customers send photos from their normal Messages app, and your team can see and reply to them in the shared conversation.
Is a photo sent as a link?
MMS photos arrive inside the customer’s normal text conversation. They do not need to open an SMS link to a separate photo viewer.
Can I send PDFs and documents?
Yes. Choose Files in an SMS conversation in the Seglo Phone app. Share up to 10 supported files, totalling 20 MB, with one SMS link. Customers open the link in their browser without a Seglo account. Links expire after 30 days, and you can stop sharing earlier. Previously downloaded copies are not removed.
What does messaging cost?
Standard Australian SMS and MMS are included under fair use. Phone costs $79 per number per month for two people, plus $149 setup, excluding GST. Extra people are $29 per month each, up to five people per number.
Can I send marketing campaigns or videos?
No bulk or marketing campaigns on this number. It is for individual customer conversations. MMS supports photos, not video messaging.
Your next conversation starts here
Keep the conversation on your business number.
One Australian number. Your team, on the phones they already have.
$79/month per number for 2 people · $149 setup · Ex GST