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Business calling

Your business calls. Your whole team.

Customers call one Australian business number. Your available teammates can answer on their own phones, and everyone with access can see the call history.

  • One number for your team
  • Call back as the business
  • Shared voicemail and call history
Seglo Phone on iPhone with its keypad, messages and contacts
YOUR BUSINESS, CALLING.

Answer together

Ring the people who can pick up.

Available teammates ring together. The first answer takes the call. Each person chooses which lines ring their phone and can set Do Not Disturb for time off.

  • Use your existing iPhone, Android phone or tablet.
  • Choose who can use each location’s number.
  • Call back from the business number, keeping personal numbers private.
See the Phone app

Follow up

See what happened before you call back.

A missed call is easier to handle when your team can see the history. Read a voicemail transcript, listen to the message and check the shared call history before you ring back.

01

Shared call history

See incoming, outgoing and missed calls for the numbers you can access.

02

Voicemail you can read

Listen to a voicemail or read its transcript when you need the details.

03

AI callback requests

With a separate AI Receptionist subscription, follow up on callback requests taken by the receptionist and mark them handled.

When you cannot answer

Choose the next step for unanswered calls.

Set a ring time, add an optional forwarding number and choose voicemail or optional AI reception. After closing, use your location’s opening hours to change how calls are answered.

Choose how calls are answered
One business number.
On your own phone.
Seglo Phone on iPhone with its keypad, messages and contacts

Good questions.

A little more clarity.

Can the whole team answer the same number?

Available devices with access to the line ring together. The first person to answer takes the call and the others stop ringing. Each number supports up to five people.

Do customers see my personal mobile number?

No. Calls and messages made through Seglo Phone show your business number. Your personal SIM and number stay separate.

Can I keep my existing business number?

You can transfer an eligible Australian mobile number. The transfer is included in the $149 setup fee, excluding GST, and usually takes 3–10 business days. Your current service keeps working until the switch.

Can I transfer a live call or use a phone menu?

Seglo Phone does not support transferring a live call between teammates, phone menus or call queues. You can ring available teammates together and set what happens to unanswered calls.

Does it support emergency calls?

000 and 112 are supported but require internet and power. Emergency services receive the service address registered for the number, not your live location. Keep another way to call at every site.

Your next conversation starts here

Put your business number in your team’s hands.

One Australian number. Your team, on the phones they already have.

$79/month per number for 2 people · $149 setup · Ex GST

Costs per number

$149 setup, then $79/month for two people. Extra people $29/month each, up to five. Excludes GST, itemised on your invoice. Month to month; $0 exit charge. Minimum cost $228.

Critical Information Summary

Emergency calls

000 and 112 need power and internet. Emergency services receive your registered address, not your live location. Keep a mobile or fixed line available for outages. The app does not carry 106 voice calls.

Service terms

Fair use

For everyday customer conversations. Bulk marketing uses the separate platform messaging channel. Broadcast-like sending is throttled.

Acceptable use