At your premises
Use a working Wi-Fi connection and keep devices powered. Check the areas where staff take calls, including away from the router.
Business VoIP in Australia
Business calls over the internet. On the phones you have.
VoIP sends calls over Wi-Fi or mobile data. With Seglo Phone, your team makes and answers business calls in an app, while customers dial your Australian 04 number as usual.
- Wi-Fi or mobile data
- Standard Australian calls included under fair use
- No desk handset required
The internet carries the call. Your number stays familiar.
Customers do not need an app or an account. Your team can answer the same business number from the devices they already use.
- Call from your business number on iPhone, Android or a tablet.
- Give available teammates a chance to answer.
- Follow up by SMS or MMS from the same number.
On your own phone.
Connection checklist
Plan for where your team will take calls.
Out and about
The app can use mobile data. Reception and connection quality affect calls, so check the places your work takes you.
During an outage
VoIP cannot connect without internet and power. Keep a mobile or fixed line as a separate way to reach emergency services.
Good questions.
A little more clarity.
What is VoIP?
Voice over Internet Protocol means calls travel over an internet connection. In Seglo Phone, your team uses Wi-Fi or mobile data to call from the business number. Customers use their usual phone to reach you.
What connection speed do I need?
Every calling device needs a working internet connection and power. Call quality depends on the connection at both ends. Seglo does not publish a minimum speed or a call-quality, latency or uptime guarantee.
Can I use a SIP trunk or desk handset?
Seglo Phone is an app-based service for phones and tablets. It does not provide a SIP trunk for your own phone system and does not support desk handsets or phone adapters.
Are Australian calls included?
Standard Australian calls, SMS and MMS are included under fair use, with no per-minute or per-message metering. International calls are not included or enabled by default; where available, they are charged separately at published rates.
Can I call 000 or 112?
Yes, with a working internet connection and power. Emergency services receive your registered service address, not your live location. Tell the operator where you are and keep another way to call during an outage. The app does not carry 106 as a voice call.
Your next conversation starts here
Put business calls on your team’s phones.
One Australian number. Your team, on the phones they already have.
$79/month per number for 2 people · $149 setup · Ex GST